Welcome to our site. This introduction outlines the purpose of our privacy policy and explains why your data matter. You will find a summary of the types of information we collect, the reasons we process them and your rights. Please read the privacy policy carefully to understand how we protect your data and the privacy choices available to you.
Information we collect
We collect various categories of information to improve our services and to meet our legal obligations. This includes identification data (name, email address), payment information, technical data (IP address, device type) and user preferences via cookies. See our privacy policy to learn more about the purposes and the legal basis for processing.
How we collect your information
We collect your information in different ways: directly when you complete forms, contact support or create an account; automatically via cookies, server logs and similar technologies; and from third-party partners (payment providers, analytics services). See our privacy policy for details on the purposes, legal bases and your options.
How we use your information (and legal basis)
We use your information to provide our services, manage your account, process payments and improve the user experience. The legal bases include performance of a contract, compliance with legal obligations and legitimate interests. For more details on the purposes and your rights, see our privacy policy, which also sets out retention periods and security measures.
How we share your information
We only share your information with providers and partners necessary to deliver the service (payment providers, hosting providers, analytics tools). We may also disclose data to comply with legal obligations or to protect our rights. Shared data are minimised and, where possible, pseudonymised. For further details, see our privacy policy.
Cookies and tracking technologies
We use cookies and tracking technologies to personalise your experience, analyse traffic and detect fraud. You can manage your preferences via your browser settings or our cookie banner. To understand which data are collected, how long they are retained and your rights, see our privacy policy.
Data retention
We retain your data only for as long as necessary to achieve the purposes described in our privacy policy, to comply with our legal obligations and to resolve any disputes. Retention periods vary according to category (transactions, identification, logs). Technical and organisational measures are in place to limit access and to delete or anonymise data where possible.
Data security
We protect your data through robust technical and organisational measures: encryption of transmissions, access controls, regular backups and security audits. Our teams monitor incidents and apply patches promptly. To understand responsibilities, retention periods and your remedies, see our privacy policy, which details these commitments and procedures.
Your privacy rights and choices
You have rights in relation to your data: access, rectification, erasure, restriction, portability and objection to processing. To exercise these rights, contact our data protection officer or follow the instructions set out in the privacy policy. You can also manage your cookie preferences and withdraw your consent at any time. We respond to requests within the legal timeframes and remain available for any questions.
International data transfers
When we transfer data abroad, we ensure that appropriate security and compliance measures are in place. Transfers outside the EU rely on adequacy decisions, standard contractual clauses and additional safeguards. To find out the countries involved, subprocessors and your rights, see our privacy policy, which details procedures and remedies.
Children's privacy
We place particular importance on children's privacy. We do not knowingly collect personal data from minors without the parental consent required by applicable law. If we discover that such information has been provided without authorisation, we will delete it promptly. For more details on the measures, parental rights and deletion procedures, see our privacy policy.
Changes to this privacy policy
We reserve the right to change this privacy policy at any time. Changes will be posted on this page and, if the changes are significant, we will notify you by e-mail or via a site notification. The date of the update will be shown at the top of the privacy policy; please check it regularly.
