The Netbet customer service team is available to assist players in all circumstances, whether for account queries, a transaction, game terms or technical requests. For a quick response, please use the email address that best matches your issue: support for general assistance, accounts and payments; partners for commercial collaborations; press for media enquiries. Our French teams typically respond within 48 hours and work to ensure your information is handled clearly and securely. Please include your player ID and a screenshot if possible to speed up the handling of your request.

• General support: [email protected] — for account, bonus and technical support enquiries.
• Accounts and payments: [email protected] — complaints regarding deposits and withdrawals.
• Partnerships: [email protected] — proposals for collaboration, affiliate programmes and commercial offers.
• Press and media: [email protected] — interview requests, press releases and information for journalists.
• Security and compliance: [email protected] — reporting fraud, ID verification and data privacy.

Partnerships

We're looking for reliable, ambitious partners to develop long-term collaborations with Netbet in France. Whether you're a blogger, influencer, marketing agency or an affiliate platform, we offer tailored programmes, competitive commissions and dedicated support to maximise your revenue. Partnership types include affiliate marketing, co-marketing, API technical integration and event campaigns. To propose a project, send a brief summary of your audience, examples of past campaigns and your commercial objectives to [email protected]; our commercial team will get back to you within 48 hours to discuss terms and KPIs. We favour partners who adhere to responsible gambling guidelines and French legislation, provide high-quality content and use channels that comply with advertising best practice. In your proposal, please include recent statistics, your rates and a proposed timeline. Custom agreements may include tracking tools, exclusive offers and co-branded landing pages. For any further questions, contact [email protected]. Quick response guaranteed.

Press

Press office Netbet France — for any media enquiries, press releases, interview requests or access to high-resolution imagery, contact our press team at [email protected]. We provide press kits, key figures about our activities in France, spokesperson biographies and event schedules. Journalists can request interviews with our communications managers or ask for comments on current affairs; please indicate the desired angle, publication deadline and full contact details. For urgent requests outside office hours, include "URGENT" in the subject line to speed up handling. Publication windows and embargoes are handled on a case-by-case basis: please state any embargo constraints. We guarantee a prompt response, typically within 48 hours, and the provision of multimedia resources under the appropriate licence. For marketing collaborations linked to press operations, also contact [email protected]. For general enquiries or support, use [email protected]. All requests are handled in accordance with French law and the principles of responsible gambling.

Address

66 Rue de la Victoire, 75009 Paris, France