The Netbet customer support team is available to assist players in all situations, whether for account queries, a transaction, game terms or technical requests. For a faster response, please use the email that best matches your issue: support for general assistance, accounts and payments; partners for commercial collaborations; press for media enquiries. Our teams in France typically reply within 48 hours and work to ensure clear and secure handling of your information. Please provide your player ID and a screenshot if possible to speed up the process.

• General support: [email protected] — for account, bonus and technical support enquiries.
• Accounts & payments: [email protected] — complaints regarding deposits and withdrawals.
• Partnerships: [email protected] — proposals for collaboration, affiliate enquiries and commercial offers.
• Press & media: [email protected] — interview requests, press releases and information for journalists.
• Security & compliance: [email protected] — reporting fraud, ID verification and data privacy.

Partners

We are looking for reliable, ambitious partners to develop long-term collaborations with Netbet in France. Whether you are a blogger, influencer, marketing agency or affiliate platform, we offer customised programmes, competitive commissions and dedicated support to help maximise your revenue. Partnership types include affiliate programmes, co-marketing, API technical integration and event campaigns. To propose a project, send a short summary of your audience, examples of previous campaigns and your commercial objectives to [email protected]; our commercial team will reply within 48 hours to discuss terms and KPIs. We favour partners who adhere to responsible gambling rules and French legislation, provide quality content and use channels that comply with advertising best practice. Please include recent statistics, your rates and a proposed timeline in your proposal. Bespoke agreements may include tracking tools, exclusive offers and co-branded landing pages. For any further questions, contact [email protected]. Quick response guaranteed.

Press

Netbet France press office — for media enquiries, press releases, interview requests or access to high-resolution imagery, contact our press team at [email protected]. We provide press kits, key figures on our activities in France, spokesperson biographies and event schedules. Journalists can request interviews with our communications leads or ask for comments on current topics; please state the desired angle, publication deadline and full contact details. For urgent requests outside office hours, include "URGENT" in the subject line to expedite handling. Publication schedules and embargoes are managed on a case-by-case basis — please indicate any embargo constraints. We aim to respond promptly, usually within 48 hours, and to provide multimedia resources under the appropriate licences. For marketing collaborations related to press activity, also contact [email protected]. For general enquiries or support, use [email protected]. All requests are handled in accordance with French legislation and the principles of responsible gambling.

Address

66 Rue de la Victoire, 75009 Paris, France