Responsible Gambling is at the heart of our platform: we encourage safe habits, offer personalised limits and self‑assessment tools. Learn about protecting under-18s, self-exclusion options and available support resources to play safely and stay in control.
Introduction and commitment to Responsible Gambling
Our introduction underlines our commitment to Responsible Gambling: clear policies, personalised limits and accessible support. We promote healthy gambling practices, self-assessment tools and self-exclusion procedures. Gambling should remain an enjoyable, safe and informed pastime — responsibly and sustainably for everyone.
Protection of minors and age verification
Protecting minors is paramount: our age verification process includes identity checks, official document verification and denying access to underage players. We promote Responsible Gambling and provide parental controls to block access and report any suspicious activity.
Self-assessment: Are you gambling responsibly?
Answer honestly. Do you feel a loss of control, an obsession with gambling, or a need to increase your stakes to chase losses? This short self-assessment highlights warning signs and reminds you how Responsible Gambling protects your wellbeing; consult our tools if needed.
Personal control tools (Deposit, stake and time limits)
Personal control tools let you set deposit limits, stake limits and session durations to support Responsible Gambling. Turn on alerts, adjust your limits easily from your account and use automatic breaks to stay in control and reduce risk.
Self-exclusion and timeout periods
Self-exclusion and timeout options are essential for Responsible Gambling. Activate temporary or permanent self-exclusion, set automatic timeouts and contact support to tailor the duration. These tools help regain control and prevent problematic behaviour.
Session reminders and reality checks
During each session, enable time reminders and limits to keep control of your activity. These reality checks support Responsible Gambling by avoiding prolonged sessions, offering automatic breaks and reminding you of your financial and time limits.
Protecting children at home (Filtering software)
Install filtering software and set up parental controls to block access to gambling sites. Enable passwords, automatic updates and child profiles on all devices. These measures strengthen Responsible Gambling by preventing exposure of children and limiting temptation at home.
Help, support and resource organisations
If you feel gambling is becoming a problem, consult specialist organisations and national helplines. We list support services, charities and professional advice to back Responsible Gambling, along with online resources and emergency contacts.
Tips to stay in control
To stay in control, set deposit and time limits, schedule regular breaks, avoid chasing losses and separate your leisure budget from essential finances. Use self-exclusion tools if necessary and consult support resources: these measures reinforce Responsible Gambling.
Contact us for help
If you need assistance, contact our dedicated team 24/7 by email, live chat or phone. We’ll refer you to professional services and local organisations, and prioritise Responsible Gambling by offering self-exclusion tools and personalised advice to help you regain control.
